Privacy Policy
Privacy Policy
Last updated: September 11, 2026
This Privacy Policy explains how Nalgene collects, uses, discloses, and retains personal information when you visit nalganem.shop, place an order, or contact us about Nalgene products.
Information we collect
We may collect identifiers and contact details, billing and shipping information, order and transaction details, customer-service communications, device and browser information, IP address, cookie and advertising identifiers, website activity, preferences, and fraud or security signals. Payment details are processed through the secure checkout and payment providers; we do not receive or store your complete card number.
How we use information
We use information to provide the storefront, process payment, fulfill and ship orders, provide tracking and support, handle returns, prevent fraud, secure the service, comply with law, measure and improve the site, and—with any consent required by law—deliver marketing or advertising.
Cookies, advertising, and analytics
We and our service providers may use cookies, pixels, local storage, and similar tools for site functions, preferences, analytics, security, and advertising. Browser settings can limit cookies, although some site functions may then be unavailable.
Service providers and disclosures
We disclose information as needed to Shopify, payment processors, shipping and logistics providers, analytics and advertising providers, customer-service providers, professional advisers, and authorities or transaction parties when required by law or a business transfer. These parties process data for the services they provide. We do not claim that no personal information is ever shared.
Retention and security
We retain information for as long as reasonably necessary for orders, support, records, disputes, security, and legal obligations. We use reasonable safeguards, but no transmission or storage system is completely secure.
United States privacy rights
Depending on your state, you may request access to, correction of, deletion of, or a copy of personal information and may have rights to opt out of targeted advertising, sale, or sharing. California residents may exercise rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of sale or sharing, and the right not to receive discriminatory treatment for exercising a right. We will verify requests as required and authorized agents may submit requests with appropriate proof.
Do Not Sell or Share and GPC
Submit an opt-out request by emailing Support@Nalganem.shop. Where legally required, we also treat a recognized Global Privacy Control (GPC) signal as an opt-out request for the browser or device that sends it. Because a GPC signal may not identify you across devices, contact us for an account-level request.
Children
The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child submitted information.
Requests and questions
Email Support@Nalganem.shop to submit a privacy request. We may ask for information needed to verify identity and process the request.
Contact Nalgene
Email: Support@Nalganem.shop
Phone: (302) 587-0706
Mailing address: 204 W C St, San Diego CA 92101, United States